Refund Policy

Places on our training courses are limited.

Your payment secures a reserved place on the programme rather than attendance at individual training days.

The enrolment fee is non-refundable, as it secures your place on the course.

If you choose to pay by instalments, this is a payment arrangement for the full course fee and not a pay-as-you-go option.

If a student withdraws before the course start date, any payments made beyond the enrolment fee may be refunded at the discretion of Piece of Mind.

If a student withdraws after the course has commenced, payments already made are non-refundable, as the place on the course has already been reserved and the space cannot normally be offered to another student.

Instalment plans are a payment method for the full course fee. Withdrawal from the course does not cancel the payment agreement.

Certification and registration with accrediting bodies will only be issued once the course fee has been paid in full.

Students will retain any course materials issued and will continue to have access to any online learning content provided as part of the training.